Benchmarking: Telecommunications Shared Services

Telecommunications Shared Services Benchmarking Association

The Telecommunications Shared Services Benchmarking Association (TSSBA) is an association of shared services professionals, in the telecommunication industry, that compare operating performance and identify the best business practices.

The Telecommunications Sales Force Effectiveness Benchmarking Association is an association of professionals, in the telecommunications industry, that compare operating performance and identify the best business practices.

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This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

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